Since Harley was born, I have had a continual stress – she didn’t have a birth certificate. It was a real nightmare, and a bunch of you were awesome and helpful, tweeting at Home Affairs in the hopes of helping us out. It just kept dragging on, and I was getting worried that it might never get resolved. After the ladies in the hospital refused to help us, we escalated and moaned and tried all sorts of solutions. Home Affairs had a rule that the ladies in the hospital had to be the ones to help us, and with their refusal it was becoming an impossible situation.
After getting some help from the twitter manager for Home Affairs, and getting referred to a variety of managers, I got some advice that was similar to other advice I’ve gotten in different situations. Just go to Home Affairs and try to register. If they refuse, go back a different day and try with a different person. Just like when dealing with other service providers, it seems that some things are always possible depending on your interpretation of the rules, so you just need someone with an interpretation that works for you to help. Plus, my crazy American ability to speak to people in charge certainly helps.
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